Are you ready for payments transformation?
What U.S. organizations are doing to prepare
Are you ready for payments transformation?
What U.S. organizations are doing to prepare
How do U.S. organizations see the payments landscape in their sectors evolving in the next two years and beyond? What strategies are they exploring to expand the range of payment options for their customers? Which technologies are they investing in to bring about their own payments transformations?
One thing is clear: U.S. consumers are moving decisively towards digital as their favored mode of payment. We asked 300 senior finance, treasury and revenue-management executives across five sectors how they are adapting their payment systems to operate in a digital-first environment.
The finance executives we spoke with clearly see payments transformation as a strategic imperative for their entire organizations, not just Finance and Treasury. Payment is an integral component of the customer experience, the improvement of which keeps customers coming back, delivering top-line benefits to the whole business. The highest levels of management see this connection less clearly, and finance leaders have some work to do to ensure that payments transformation has full support from the top down.
Explore further
Big change is underway in payments
U.S. finance and treasury leaders are clear: their customers are shifting to digital payments at an accelerating pace.
Investing in transformation
Organizations are investing in technologies, people and relationships to bring about payments transformation.
It’s bigger than finance
Finance executives view payments transformation as more than a way to improve finance and treasury operations.
The imperatives: Greater convenience and security
Executives recognize that a more convenient and secure customer experience is a must-have outcome of payments transformation.
Ride the wave of payments transformation
Neither businesses nor government bodies in the US can put off the modernization of their payment systems as part of becoming fully aligned with the digital era.
Big change is underway in payments
U.S. finance and treasury leaders are clear: their customers are shifting to digital payments at an accelerating pace.
Investing in transformation
Organizations are investing in technologies, people and relationships to bring about payments transformation.
It’s bigger than finance
Finance executives view payments transformation as more than a way to improve finance and treasury operations.
The imperatives: Greater convenience and security
Executives recognize that a more convenient and secure customer experience is a must-have outcome of payments transformation.
Ride the wave of payments transformation
Neither businesses nor government bodies in the US can put off the modernization of their payment systems as part of becoming fully aligned with the digital era.
Explore our latest industry thinking
Article:
Convenient payment fosters higher patient satisfaction
In the U.S., huge change is under way in how patients pay for medical services
Article:
How restaurants are serving up new payment options
Restaurants must digitize payments to meet diner demand for quick and flexible payment options
Article:
Meeting retail consumer demand for payment flexibility
Retailers are rolling out digital and other non-traditional payment methods
Article:
Guest payment preferences shift in lodging
Hotel customers want simple, convenient payment options
Article:
The future of government payments
Agencies pursue payments transformation to manage costs and expand choice
Article:
Convenient payment fosters higher patient satisfaction
In the U.S., huge change is under way in how patients pay for medical services
Article:
How restaurants are serving up new payment options
Restaurants must digitize payments to meet diner demand for quick and flexible payment options
Article:
Meeting retail consumer demand for payment flexibility
Retailers are rolling out digital and other non-traditional payment methods
Article:
Guest payment preferences shift in lodging
Hotel customers want simple, convenient payment options
Article:
The future of government payments
Agencies pursue payments transformation to manage costs and expand choice
Financial education | Security | Careers | FAQ | Privacy | Online tracking and advertising | Site map | Accessibility
An email address is required for all requests. We use email to communicate information about your request. Confidential, personal or financial information will never be sent or requested in an email from U.S. Bank. By providing us with an email address you are expressly consenting to receiving email communications — including but not limited to Marketing material/Advertising, Promotions, Sales Campaigns, and Questioner/Research Surveys.
By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later convert to a cellular number, you are expressly consenting to receiving communications — including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system—from us and our affiliates and agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider.
©2023 U.S. Bank. All rights reserved.
The information discussed is general in nature and may not apply to your specific situation.