What can leaders do to improve their patients’ experiences in a challenging operating environment? And how can they maintain their own competitiveness and increase their resilience?
One way is by making payments easier – more seamless, more secure, more intuitive. Historically, healthcare organizations have used multiple platforms to gather and process payments and patient information, and this has caused information gaps. Now, the push to integrate payments with patient portals, accounting systems and electronic health record (EHR) systems is getting stronger.
But although they know this is the way forward, many healthcare leaders admit that they aren’t there yet.
of healthcare organizations have received complaints about poor payment experiences in the past year
How are other industries using payments to increase resilience?
Are lodging organizations ready to boost guest loyalty by modernizing their payment approach?
Are government organizations ready for the future of public sector payments?
Can retailers build their resilience and keep customers coming back?
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